RENTING OUR PRODUCT IS EASY

1. Choose your reservation date from our calendar and click “Next.”
2. Fill out the special instructions boxes that follow. It’s important that you fill this out with the VENUE NAME, ADDRESS, EMAIL, CONTACTS, and PHONE NUMBER so we know where to deliver the florals and can contact the venue for insurance.  Plese be sure to select the preferred drop-off and pickup times from the drop-down boxes.
3. All orders include delivery, setup, and pickup, with a pickup time no later than 9:00 PM and delivery within 25 miles of our warehouse. Pickups past 9 PM will incur a separate fee which can be found on our FAQs page. 
4. The delivery fee will be determined at checkout.  Please re-enter the address to the venue in the "delivery address" section in checkout and your delivery fee (if applicable) will be calculated in real time.  If your order requires the florals to be moved to another location which involves setup from our movers and/or florist. Please email us for a quote based on these factors. 
5. Checkout. We offer two payment options: payment in full up front, or SHOP PAY, which splits the payment into 4 installments.

Checkout: We offer 2 payment options: Payment is due upfront or SHOP PAY, which splits it into 4 payments. At the end of your event, we will come by and pick up all the rentals for your convenience.

Price: is for 1 setup/location only. The price you pay includes our movers and/or florist to set this item up one time, at one location. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else.

We will deliver your product, set it up, and pick it up for FREE within a 25-mile distance from St. Cloud, Florida if your pickup is before 9:00 PM. If you're unsure whether your event address qualifies for free delivery, give us your event address, and we will be happy to let you know. If your location exceeds 25 miles, we charge $1.50/mile, not to exceed 75 miles total.

Please be sure to check with your venue to confirm our rentals will fit in the desired place.

If you need any item moved from the ceremony to the reception or anywhere else, an additional moving and setup fee will be required. Our arches, arbors, pillars, and backdrops are very large and do not fit through standard doors. They must be dissembled, which requires our movers and/or florist to stay onsite through the ceremony, move the item after it is over, set it up again, and/or for our florist to arrange the florals again. Some items that do not need to be taken apart are still not easily moveable, like our garden arch, floral pillars, flower wall, etc. These also require our own team to move them. This is due to insurance reasons, as it will not cover anyone outside our team if it is damaged during a move. We also try to work directly with your venue, so you don’t have to be the go-between for setup, delivery, storage, and pickup. Therefore, we ask for the name, address, and phone number of your venue.

If anything changes, just email us at: Info@Petyls.com.

We love our customers, and our goal is to make this as easy and worry-free as possible!

Thank you, and happy renting!